Delete Account & Data
Account deletion
You can initiate deletion of your SWARTER account from within the app. If you cannot access the app, contact support@swarter.com from your registered email address with the subject “Delete my SWARTER account” to request assistance.
What happens to data
We remove account access and handle associated personal data under applicable law. Relevant chat and barter records may be held for up to six months for safety and fraud prevention, subject to legally required exceptions, after which they should be deleted or de-identified. Some transaction history may remain available to the other participant with minimized personal identifiers.
Before you request
Please mention the email used for the account. Do not include passwords or identity documents unless our team gives you a secure method and a legitimate reason for verification.
Other data requests
To request access or correction, email support@swarter.com with the subject “Privacy request”.